1/14/2024 0 Comments Oak and ember port st lucie![]() We have been to all the Kyle G’s except in Stuart. My brother, my husband and I came here for dinner. We added an additional tip because Rob was so good! More ![]() There is a card on the table explaining the service charge. In addition to the cost of the meal, they add a service charge of 16% for the server. This restaurant is excellent in every way, but excellence is expensive. We were all full! When you go to the Oak and Ember it is best to make a reservation. One of our tables mates had a bacon wrap filet served with potatoes, the other had a Wagyu hamburger with Havarti cheese and fries. sirloin served with 5 shrimp and mashed potatoes. My wife and I had the same main course, a 10 oz. My wife had a bowl of gazpacho, it was served cold as it should be. I started with a bowl of split pea soup that had little pieces of smoked ham in it. He was able to answer every question we asked, and there were quite. This was our first time visiting this restaurant, it won't be our last. Unfortunately we would not go back or recommend. Overall the service was very slow, there was no hint of apology for the poor experience, and when we did question a drink that was made incorrectly our waitress immediately snapped back about the drink. The sides were lacking and the glasses for our cold drinks were clearly warm out of the dishwasher. When our food did come only 3/4 people’s meals came and we didn’t receive the final entree or multiple sides for another 5 minutes as the rest of our food got cold waiting. When we finally ordered they were out of menu items we were looking forward to and the table next to us was already receiving their food (even though they sat after us). We sat outside where there were no heaters, weren’t greeted for over 10 minutes after sitting at the table, our waters were only half filled and we didn’t receive the drinks we ordered for another 15 minutes. 830 we checked in again since we hadn’t received an update and were brought to our table 5 minutes later (20 mins after reservation time). We arrived at 805 and were told it would just be “a minute”. We had an 815 reservation on NYE, it was super busy and we understood things may be a bit behind but right from the get go things did not go well. Romantic Restaurants in Port Saint Lucie.Restaurants for Special Occasions in Port Saint Lucie.Late Night Restaurants in Port Saint Lucie.Kid Friendly Restaurants in Port Saint Lucie.Food Delivery Restaurants in Port Saint Lucie.Breakfast Restaurants in Port Saint Lucie.Best Shrimp and Grits in Port Saint Lucie.Best Mac and cheese in Port Saint Lucie.Vegetarian Restaurants in Port Saint Lucie.Mexican Restaurants in Port Saint Lucie.Late Night American Restaurants in Port Saint Lucie.Japanese Restaurants for Lunch in Port Saint Lucie.Italian Restaurants in Port Saint Lucie.Gluten Free Restaurants in Port Saint Lucie.Fast Food Restaurants in Port Saint Lucie.Chinese Restaurants in Port Saint Lucie.American Restaurants for Lunch in Port Saint Lucie.Themis Mudhouse- An Ethnic Resort & Cultural Dining.Hotels near (VRB) Vero Beach Municipal Airport.Hotels near (PBI) West Palm Beach Intl Airport.Hotels near Port Saint Lucie Civic Center.Hotels near Treasure Coast Model Railroad Club.Hotels near Savannas Preserve State Park.Hotels near Port St Lucie Botanical Gardens.Port Saint Lucie Hotels with Tennis Courts.Port Saint Lucie Hotels with Laundry Facilities.Port Saint Lucie Hotels with Air Conditioning.Port Saint Lucie Hotels with Outdoor Pool.Pet Friendly Hotels in Port Saint Lucie.Needless to say, we will not be going back. We would expect better service and attentiveness when spending $148 for a steak. It seems like the staff is not trained the same as Kyle G's. They never asked if we would like a refill on our water. They did not put confetti on table for our celebration or sing Happy Birthday. When we received the bill, we were charged for the more expensive steak which the waiter then said that was what we were served? Could not understand his answer. We then chose the other steak for 2 which was less expensive. We ordered the most expensive steak on the menu which the waiter said they were out of. They gave us 2 rolls for the 2 of us and never asked if we would like more. However, he could not tell us what the butter was. He came over and asked if we liked the 2 different butters served with the rolls. It must have been our waiter's first day on the job. We did expect it to be as good if not better. I have eaten at Kyle G's on the beach many times and the new restaurant just doesn't compare. Very disappointed with Oak and Ember Steakhouse.
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